Bill Campbell
Executive vCIO - Executive Virtual Chief Information Officer at CompassMSP
- Role
- Executive Vcio - Executive Virtual Chief Information Officer at CompassMSP
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Bill Campbell
Information technology professional & problem solver, drawing from years of IT expertise and hundreds of successful projects and engagements. I am able to leverage a strong business background with extensive industry exposure that includes hands-on experience with current technologies and trends. Strengths include cyber security, cloud migrations, project management, technical account management, team leadership and business development.
Experience
Executive Vcio - Executive Virtual Chief Information Officer
Oct 2019 — Present
Experienced & Passionate Client AdvocateIT Services Provided to CompassMSP Managed Services Clients- Infrastructure & Network Assessments- Security Compliance and vCISO Consulting- Backup & Disaster Recovery Planning- Project Scoping, Planning & Implementation Support- Structured Technical Strategy Meetings & Business ReviewsOther Tasks and Accomplishments Include- Member of the regional Leadership Team and corporate vCIO peer groups- Assist in development of regional processes and procedures to aid in growth and scalability- Integration of Princeton NJ, Maryland and Eastern PA offices and formation of Mid-Atlantic Region- Technical alignment of diverse client bases and internal support structure- Regional development and implementation of TAM and vCIO models per TruMethods 5-Blocks- Selection and implementation of vCIO and TAM tools for monitoring and reporting- Familiarity with multitude of MSP-specific applications, automation and support portals- Regular engagement with CompassMSP NOC, Security (SOC) & Compliance Teams - Work with corporate Finance, Operations, Procurement and Central Service on issues and initiatives- ConnectWise development and standardization (agreements, ticketing, workflow, alerting, etc.)- Directly handled and maintained client monthly agreement and project billing - Onboard and support (vCIO) 300 user Philadelphia based professional services company- Oversee and manage a base of clients with over $3 million annual recurring revenue- Mentor and coach regional Team Leads including Project Manager and Client Success Manager- Provide SME and business support to new business development and assist with client onboarding- Participation in new technical and business development employee screening, hiring and onboarding
Education
Penn State University
Business Administration
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