Bill Bunte
Assistant Manager - End User Support Services @James River Insurance Company
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WORK HISTORY
Assistant Manager - End User Support Services @James River Insurance Company
Raleigh-Durham-Chapel Hill, NC, US
Managing five desktop support staff at two locations. Hiring, scheduling, escalation of tickets, tracking SLA’s, licensing of COTS programs, etc. Managing Verizon account – all mobile devices. Responsible for purchasing all IT related equipment. POC for all VIP issues. Initiated an annual employee E-Cycle program – to coincide with Earth Day. Managing the laptop refresh program – 200 laptops turn around per year.
EDUCATION
European University - The Hague
Master of Business Administration (MBA), International Business
Michigan State University
Bachelor of Arts (BA), Marketing
ABOUT BILL BUNTE
Over 20 years of solid IT experience - of which, more than 5 years in a supervisory/managerial role. Very good at fixing the customer - get them to a better place. Ideally, I would like to work in a technical role and lead a team. However, I am open to a wide variety of possibilities right now.
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