Bill Bhachu

Technology Support Engineer @Supporting Education Group

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Technology Support Engineer @Supporting Education Group

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GB

Supporting the IT within multiple businesses bought by natural growth and acquisitions.Supporting various internal CRM\'s via SQL and other tools.investigate common issues and raise to other teams of bugs and issues identified.Deal with IT equipment returns on a daily basis.Run through various processes every morning to maintain business continuity.Create KB articles.Use ConnectWise to process tickets.Provide input, along with the team, to create a streamlined service desk.

EDUCATION

1996 — 2000

University of Westminster

Computer

SKILLS

SecurityLaptopsTechnical SupportSharepointWindows VistaActive DirectoryWindows ServerHardwareVpnWindows 7RoutersBlackberry Enterprise ServerCustomer ServicePrintersInfrastructureFirewallsBlackberryWindowsWindows 2000Lotus NotesInformation TechnologyMicrosoft ExchangeChange Management

ABOUT BILL BHACHU

Specialties: Hardware, Software, All Windows and Office Suites, Android, Apple IOS, Apple…

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