Bill Aube

About Bill Aube

RETIRED FROM HIGH-TECH RAT RACE!Focusing on personal fitness, health, and wellness programs and business opportunities.

Experience

1. Customer Service Representative

   Planet Fitness

   Jun 2024 — Present · Windham, ME, US

   Member Services Representative who will embody our core values and deliver an exceptional experience to our members, guests, and potential members. As the first point of contact in our club, you will help set the tone for the positive, supportive atmosphere that defines Planet Fitness. Responsibilities include:• Greet members, prospective members, and guests with exceptional customer service• Handle all front desk-related activities, including answering phones, checking members in, new member sign-ups, and giving tours• Facilitate updates to member accounts• Respond to member questions and concerns in a timely and professional manner, escalating as needed• Assist in maintaining the cleanliness and neatness of the club

Education

• New Hampshire College

  BS, Business Studies

  1990 — 1996

• Greater Lowell Regional

  Drafting Design, CAD/CADD Drafting and/or Design Technology/Technician

  1978 — 1982

Skills

• Business Process Improvement
• Go-to-Market Strategy
• Pre-Sales
• Mobile Applications
• Channel Partners
• Forecasting
• Telecommunications
• Product Development
• Strategic Partnerships
• Managed Services
• Product Lifecycle Management
• Integration
• Team Management
• International Sales
• Vendor Management
• Product Management
• Salesforce.com
• Partner Management
• Strategy
• Wireless
• Customer Relationship Management (Crm)
• Team Building
• Management
• Sales Operations
• Professional Services
• Storage
• Unified Communications
• Sales
• Competitive Analysis
• Contract Negotiation
• Selling
• Start-Ups
• Enterprise Software
• Program Management
• Wireless Technologies
• Mobile Technology
• Crm
• Strategic Planning
• Solution Selling
• Leadership