Bilinda Broughton
- Role
- Salesforce
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Bilinda Broughton
Experienced Customer Service Operations and Continuous Improvement Manager. Skilled in…
Experience
Present
Skills
- Customer Experience
- Call Center
- Customer Service
- Process Improvement
- Customer Satisfaction
- Team Building
- Team Management
- Team Leadership
- Performance Management
- Microsoft Office
- Troubleshooting
- Employee Training
- Leadership
- Call Centers
- Cross-Functional Team Leadership
- Management
- Coaching
- Project Management
- Employee Relations
- Customer Retention
- Leadership Development
- Outlook
- Talent Acquisition
- Training
- Business Process Improvement
- Recruiting
- Contact Centers
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