Bilge Guven-Surucu

About Bilge Guven-Surucu

An experienced HR and Localization Operations Manager with a strong track record of leading global teams and delivering scalable, people-centered solutions. I bring full-lifecycle HR expertise, including recruitment, talent acquisition, onboarding/offboarding, performance management, employee relations, conflict resolutions, training & development, compliance, employment/labor law and policy design, paired with hands-on experience running high-performing HR and Localization Operations.I’m known for building strong teams, simplifying complex processes, and approaching challenges with a calm, holistic mindset. I thrive in multicultural environments and communicate with clarity, empathy, and accountability.

Experience

1. HR & Operations Manager

   Ptiglobal

   Mar 2021 — Present · Beaverton, OR, US

   Reporting to the CEO and led HR and people operations across the organization-Owned core HR functions including hiring and separations, compensation, employee relations and conflict resolution-Led full-cycle recruitment for individual contributors and leadership roles-Built organizational structures, created new roles, and aligned compensation with business goals-Implemented Asure Essential HRIS, streamlining employee records, PTO, payroll visibility, and HR documentation-Directed HR compliance, including employee handbook, policies, and onboarding-Designed and managed performance review processes and ongoing employee feedback-Partnered with leadership on workforce planning, employee relations, and change management

Education

• London Metropolitan University

  Business, Management, Marketing, and Related Support Services

  2001 — 2001

• Portland State University

  Certificate in Human Resources Management

  2015 — 2015

• Marmara University

  Bachelor of Business Administration (BBA), Labor and Industrial Relations

  1997 — 2001

Skills

• Job Evaluation
• Employee Handbooks
• Microsoft Office
• Full-Life Cycle Recruiting
• Change Management
• Performance Appraisal
• Onboarding
• Team Management
• Job Description Development
• Market Mapping
• Screening Resumes
• Deferred Compensation
• Coaching
• Turkish
• Organizational Leadership
• Job Descriptions
• Succession Planning
• Career Management
• HR Consulting
• Bilingual Communications
• Organizational Design
• Hris
• HR Policies
• Management
• Student Recruiting
• Talent Management
• Compensation & Benefit
• Employee Engagement
• Outsorcing
• Talent Acquisition
• Recruiting
• Sourcing
• Performance Management
• Employee Training
• Training Delivery
• Insurance
• Graduate Recruitment
• Customer Service
• Human Resources
• Personnel Management