Syed Bilal Munir
Lead Analyst @Buchanan Technologies
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WORK HISTORY
Lead Analyst @Buchanan Technologies
EDUCATION
University of New Brunswick
Master of Science - MS, Computer Science
ABOUT SYED BILAL MUNIR
I’m an IT Analyst with a strong foundation in Computer Science and a passion for delivering reliable, user-focused support. At Buchanan Technologies, I ensure smooth business operations by resolving issues across Azure Entra ID, SQL Servers, and network systems, while using tools like ServiceNow and ConnectWise to manage incidents effectively.With prior experience in software development, I’ve built web applications using ASP.NET Core, Angular, and Azure, giving me a unique perspective on both support and development workflows. I hold a Master’s in Computer Science from the University of New Brunswick and am certified in ITIL v4, which guides my approach to structured, efficient service delivery.I’m driven by curiosity, continuous learning, and a desire to help others grow. Let’s connect if you’re interested in tech, service improvement, or transitioning into cloud and virtualization!
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