Bilal Mahmood

Business Development Lead @Envio By Vista

Philadelphia, PA, US

Quickly becomes familiar with business challenges and technologies to act as a Subject Matter Expert and as a trusted advisor to all stakeholder, while assisting the technical team in solution design, including data modeling and interface design-Conducts thorough testing of Envio’s delivery management software, identifying and resolving critical bugs, reducing test time by 30%, improving the accuracy of bug detection and resolution, and writing test cases for developers to test-Utilizes JIRA software to log, prioritize, and monitor the status of reported issues and new developments, while facilitating regular sprint reviews to prioritize work accordingly-Coordinates integration and facilitates user acceptance testing, while also managing cross-functional teams in the successful integrations of third-party API’s, enhancing functionality and reducing time-to-market-Works closely with website team to update product information through WordPress, ensuring accurate and current details for website visitors, and implements improvements to the website user interface by coordinating with teams to ensure website functions and usability -Implements data-driven decision-making processes, leveraging analytics tools to optimize resource allocation and improve team productivity, while also implementing Agile methodologies, resulting in improvement in project delivery timelines and enhances collaboration between development and operations teams-Collaborates with stakeholders to define project requirements, ensuring alignment with business objectives and customer needs

Virginia Commonwealth University

Bachelor's degree, Information Technology