Bilal H. Dabaja
IT Project Manager @Spaulding For Children
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WORK HISTORY
IT Project Manager @Spaulding For Children
Designate to coordinate projects for seamless processes, including documentation, planning, scheduling, team coordination, information dissemination and communication, project monitoring and tracking, risk assessment and mitigation, etc. Promoted branding campaign and effective branding strategies that boosted agency and project awareness, new partnership deals, and consistency across platforms. Produced over 250 reports with Excel and Word using several data analysis tools; pivot tables, charting, graphs and bars, statistics, what-if analysis, conditional formatting, and some add-in programs.Key Projects and Achievements- Championed 150% growth year over year within the last 3-months through strategic social media campaign and outreach program that grew organizations visibility as the leader of a 7-member team- Boosted agency and project visibility and awareness through strategic marketing and branding campaigns, including content management, social media promotion, and website updates- Digitalized and streamlined technical operations, enabling seamless processes and activities by optimizing and coordinating the agencies full server network infrastructure- Eased the existing process and guaranteed flawless decisions through accurate and detailed documentation of project reports and progress ranging to 500 documents, including tutorials, keywords, challenges, and solutions - Innovated and launched a hands-on training program that equipped 600+ partners and end-users with the usage of webinar and training software, including Zoom, GoToMeeting, Teams, PowerPoint, Adobe Suite, etc- Instituted an effective communication channel that enhanced information dissemination, spearheading 100+ meetings with stakeholders on project statuses and challenges Managed: Provided support for over 25 partners and over end users for the QIC-AG, NTDC, CORE Teen, and HBASS projects and other agency/contracted training projects
EDUCATION
University of Michigan-Dearborn
Bachelor's Degree, Political Science
ABOUT BILAL H. DABAJA
Project Manager | Scrum Master
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