Bilal Khan

About Bilal Khan

Sales and Operations Leader with 10+ years of experience driving revenue growth, leading…

Experience

1. Coffee House Leader

   Starbucks

   Feb 2022 — Present · Phoenix, AZ, US

   Managed multiple stores and Opened a New store in the district, 100% completed Staffing, setting up Operations, Inventory, Merchandizing.Streamlining the company standards, roles and routines across the districtEnsured the company branding and merchandising standards are met Supporting District in maintaining Inventory count accuracyHelped Peers in the District with improving the operations and Staffing needs. How to identify the underlying problem and resolve it efficientlySupported Staffing needs at district level to improve HPPCreated an effective meeting plans, scheduling and meeting structure for the district meetingsImplemented creative ways to solve the Store level challenges and shared the knowledge with the district team to improve the portfolios results.I have improved the day to day process and create an efficient team.Develop and train a team of highly motivated shift managers to provide the highest quality of training and support to the team.Developed a strong bond with District peers, ASMs and SSVs to elevate the partner experience through learning and sharing knowledgeTrain and develop teams around the best Starbucks experience for our valued customers.Monitor and manage store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.Utilized existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.Challenges and inspires team members to achieve business results.Develop and maintain positive relationships with partners in the district by understanding and addressing individual motivation, needs and concerns.Ensure partners adhere to legal and operational compliance requirements.Ensure team members adhere to legal and operational compliance requirements.

Education

• InstitutePreston Institute of Management Sciences

  Bachelors; Business Graduate, Business Administration; Year

  2001 — 2003

• Bahauddin Zakariya University

  Masters in Business Administration, Marketing

• Tarleton State University

  Management and Leadership, Business Administration and Management, General

  2014 — 2016

• BZ University

  MBA; Post Graduate, Business Administration; Marketing

  2004 — 2006