Bik Lee
Customer Success & Revenue Leader | SaaS | Implementation & Onboarding | CX Strategy | Driving Retention, Growth & Scalable Client Outcomes
- Role
- Sr Manager, Enterprise Client Success at Awardco
- Location
- Lehi, UT, US
- LinkedIn followers
- 500 followers
About Bik Lee
I\'m a Customer Success and Revenue Operations leader with 20+ years of experience helping…
Experience
Sr Manager, Enterprise Client Success
Aug 2025 — Present · Lindon, UT, US
Leading a team of Enterprise Client Success Managers to drive retention and growth. Focused on scaling customer success operations, developing high-performing teams, and partnering cross-functionally to deliver exceptional outcomes for enterprise clients.
Education
Brigham Young University
Bachelors
University of Utah - David Eccles School of Business
M.B.A.
Skills
- Partnerships
- Contract Negotiation
- Strategic Partnerships
- Strategy
- Project Management
- Strategic Planning
- Marketing Strategy
- New Business Development
- Enterprise Software
- Energetic Self-Starter
- Driven by Results
- Solution Selling
- Drive Results
- Business Planning
- Operations Management
- Team Leadership
- Technical Services
- Business Alliances
- Direct Sales
- Business Strategy
- Program Management
- Technical Service Delivery
- Alliances
- Sales Process
- Business Development
- Call Centers
- Customer Success
- Leadership
- Customer Relationship Management (Crm)
- Recruiting
- B2b
- Customer Relations
- Marketing
- Pro-Active Leader
- Sales
- Management
- Account Management
- Business-to-Business (B2b)
- Crm
- Dynamic Speaker
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