Biki Banik
Senior Technical Support Consultant @ SalaryBox | BBA, Tourism Management
- Role
- Senior Technical Support Consultant at SalaryBox
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Biki Banik
SalaryBox empowers businesses through exceptional technical support and client service. As a Senior Technical Support Consultant, the team leverages tools like Exotel, Freshdesk and zoho to address user challenges and optimize processes. Their focus is on delivering high-quality solutions that enhance user satisfaction and operational efficiency. With a Bachelor of Business Administration in Tourism and Travel Services Management from ICFAI University, the consultant combines analytical acumen with industry-specific knowledge. Previous roles at ICICI Bank and Tatwa Technologies have honed skills in quality analysis and relationship management, further enriching their ability to address diverse client needs effectively.
Experience
Senior Technical Support Consultant
May 2023 — Present · Gurugram, IN
Education
The ICFAI University, Tripura
Bachelor of Business Administration
2014 — 2017
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