Bikesh Singh

About Bikesh Singh

according to my opinion this is best industry where I learn more where I can improve my skills and knowledge to handling the staff and the situation and run the operation

Experience

1. Store Manager

   Third Wave Coffee

   Apr 2023 — Present · New Delhi, IN

   Key responsibilities include:Leadership and Team Management:Hire, train, and manage staff, including kitchen crew, servers, and supervisors.Foster a positive and productive work environment, ensuring team members are motivated and effectively trained.Conduct regular performance reviews and provide feedback to employees.Operational Oversight:Manage day-to-day restaurant operations, ensuring smooth and efficient service delivery.Maintain consistent quality standards in food preparation and customer service.Ensure compliance with health, safety, and sanitation standards.Customer Satisfaction:Ensure high levels of customer satisfaction by monitoring service quality and addressing any complaints or issues.Implement strategies to enhance the dining experience and encourage repeat business.Financial Management:Monitor and manage the restaurant\'s budget, including payroll, inventory, and cost controls.Analyze sales data and implement strategies to meet or exceed financial targets.Ensure optimal stock levels and order supplies as needed to minimize waste and maximize profitability.Marketing and Promotions:Implement marketing strategies and promotions to drive traffic and sales.Manage local advertising, social media presence, and community engagement efforts.Staff Scheduling and Labor Cost Control:Create efficient staff schedules to meet customer demand while controlling labor costs.Ensure compliance with labor laws and company policies regarding hours, wages, and breaks.Reporting and Administration:Submit regular reports on sales, expenses, inventory, and staff performance to senior management.Monitor and analyze key performance indicators (KPIs) to drive operational improvements.Inventory and Supply Chain Management:Oversee inventory management, ensuring there is a consistent supply of ingredients and other necessary materials.

Education

• Delhi Institute of Digital Marketing (DIDM)

  Advance digital Maketing

  2024 — 2025

• Ihm Rohtak

  B.sc hotel management

  2016 — 2019