Bikash Roy
City Manager Apna Jobs II Ex- Quikr II Ex-Aditya Birla II Ex- HDFC
- Role
- City Manager at apna
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Bikash Roy
Experienced professional with 8+ years in Business Development, Key Account & Client…
Experience
City Manager
Jul 2022 — Present · Kolkata, IN
Client Acquisition & Retention Business Development: •Increased city-wide client acquisition by 25% within one quarter through strategic implementation of Account Management Engine.• Achieved 15% growth in Key Accounts and retail accounts over the course of six months while maintaining high levels of customer satisfaction.• Spearheaded product enhancement initiatives resulting in a 20% increase in conversion rates and a 10% improvement in customer retention.• Successfully led team to exceed sales targets by 30% through effective leadership and motivation.• Implemented streamlined processes resulting in a 15% reduction in response time to client inquiries, enhancing overall service delivery.
Education
Symbiosis Centre for Distance Learning
PGDBM
2014 — 2016
Prafulla Chandra College
Bachelor of Commerce - BCom
2007 — 2010
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