Bikash Ghosh

Sr. Quality Analyst

Role: Senior Quality Analyst at Concentrix
Location: Jaipur, RJ, IN
LinkedIn followers: 500 followers

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About Bikash Ghosh

Experienced Senior Quality Analyst with 6 years of expertise in quality assurance and…

Experience

Senior Quality Analyst
Concentrix
Jul 2022 — Present · IN
Experienced Senior Quality Analyst with 5 years of expertise in quality assurance and process improvement within the BPO industry. Proven track record in assessing and enhancing service quality, training teams, and optimizing performance. Strong analytical skills and meticulous attention to detail. Dedicated to driving excellence and improving customer satisfaction.

Contact information

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•••••@concentrix.com
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Current company

Concentrix

IT Services and IT Consulting · 227K employees · Newark, California, United States

We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.

concentrix.com

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