Bijith Rao

About Bijith Rao

At Simnovus, my focus is on elevating the customer journey from initial engagement through full product adoption, ensuring a market-leading experience in the Cellular Test and Measurement arena. My competencies lie in strategic leadership and fostering a customer-centric culture, honed over multiple years of steering global Customer Success initiatives.My most recent role at Keysight Technologies empowered me with insights into delivering cutting-edge 5G/4G RAN and Core test solutions. With a mandate to drive cross-functional collaboration, my approach has always been to proactively engage with customers and lead a dedicated team to exceed expectations while reinforcing Simnovus\' global presence.

Experience

1. Manager, Customer Solutions and Services

   Rohde & Schwarz

   Jan 2026 — Present · Coppell, TX, US

   My team has customer success responsibilities for customers operating complex RF and OTA measurement environments, helping them maximize system performance, uptime, and long-term value. In parallel, I work across sales, services, and engineering teams to design and implement scalable service offerings, including SLAs and advisory services that extend the value of our technology beyond initial deployment.Areas of focus:• Customer success for OTA and advanced RF test systems• Development of SLA-based service models and lifecycle support• Monetizing expertise through structured services and advisory offerings• Bridging technical support, application engineering, and commercial strategy• Enabling long-term partnerships across segmentsMy goal is to create service ecosystems that improve customer outcomes while driving sustainable growth.

Education

• University of Mumbai

  Bachelor of Engineering, Telecommunications

  1994 — 1997

• The University of Texas at Arlington

  Masters, Computer Science

  1997 — 1999