Bijan Choudhury

About Bijan Choudhury

Leading with strategic vision at TechStar Group, my expertise in resource lifecycle…

Experience

1. Senior Program Manager

   TechStar Group

   Dec 2024 — Present · Hyderabad, IN

   Strategic Resource Management: Managing the entire lifecycle of deployed IT resources, including recruitment, onboarding, performance tracking, and career development, to ensure the team’s alignment with client requirements and organizational objectives- Learning and Development: Designing and implementing training programs to upskill team members and drive continuous professional growth, enhancing their ability to deliver high-quality solutions- Performance and Engagement: Establishing clear KPIs, conducting performance evaluations, and fostering a culture of engagement through employee feedback, recognition, and retention initiatives- Business Analysis and Reporting: Analyzing client needs, gathering requirements, and translating them into actionable plans, ensuring that the deployed IT resources align with the client’s strategic objectives- Program Management Office (PMO) Functions: Overseeing program timelines, budgets, and deliverables while ensuring compliance with governance processes and efficient resource utilization- Client Liaison: Acting as the primary liaison between the client and internal teams, managing executive-level communications, and ensuring seamless delivery of program outcomes- Client Relationship Management: Building and nurturing strong client relationships through effective communication, proactive issue resolution, and consistent delivery of value-driven IT services.

Education

• Govt Boys High School - Unit 1, Bhubaneswar

  Metriculation

• Utkal University

  B.com

  2001 — 2004

Skills

• Vas
• Networking
• Business Development
• Call Centers
• Gsm
• Product Management
• Project Management
• Project Delivery
• Vendor Management
• Management Information Systems (Mis)
• Value-Added Services (Vas)
• Business Intelligence
• Customer Lifecycle Management
• Mis
• Mobile Devices
• Service Delivery
• Business Analysis
• Strategy
• Team Management
• Telecommunications Billing
• Team Leadership
• Customer Relationship Management (Crm)
• IT Service Management
• Account Management
• Sales Operations
• Customer Service
• Competitive Analysis
• Customer Experience
• Crm
• Telecommunications
• Analysis
• Management
• Business Strategy
• 3g
• Requirements Analysis
• Business Planning