Bijal Patel

About Bijal Patel

PMP certified Technical Project Manager with varied systems development experience who is skilled at managing client relationships, energizing teams to overcome obstacles, and maximizing team outputs. Proven results-oriented leader with positive outlook who supports and encourages all team members to reach their full potential.

Experience

1. Technical Project Manager Ii

   Vail Systems

   Apr 2023 — Present · Chicago, IL, US

   In addition to PM role for QA and Core Telephony teams or voice telephony platform, became de facto PM for production environment issues. Facilitated several server updates to maintain and improve proper functioning of platform.Identified gap and assumed ownership for weekly PM coordination meeting when lead was pulled of on other projects. Proactively tracked project-wide issues ensuring items were not missed or delayed; initiated team\'s quarterly update to Executive Team; facilitated communication across all PMs on project.Refined release preparation checklist used and deployment related processes to reduce errors, time, and frustration on team. Identified opportunity to automate generation of Jira tickets to schedule and deploy new SW to production environment freeing PMs to focus on other project tasks. Used release checklist to track deployment metrics and chart team\'s improvement in this area.

Education

• University of Wisconsin-Madison

  Master of Science, Computer Science

Skills

• Internet Protocol (Ip)
• Lte
• Testing
• Call Processing
• Linux
• Database Development
• Cloud Computing
• Java
• Telecommunications
• Perl
• Shell Scripting
• Software Development
• Voip
• Debugging
• Ip
• Wireless Technologies
• Tcp/Ip
• Unix
• Voice Over Ip (Voip)
• Integration
• C++
• Software Engineering
• Sip
• Mobile Devices
• Wireless
• C
• Project Management
• Databases