Russell Graham

About Russell Graham

All posts and discussions are strictly the view of my personal opinions and experience, and are not a reflection or a request from any Brand/Membership or Affiliation.**I am a 15 yr veteran in the Hospitality industry with a wide ranging background in Operations, Revenue Management, and OTA Management.

Experience

1. Director of Corporate Support

   Oldham Goodwin

   Sep 2020 — Present

   I’m a strategic hospitality operations professional with over 15 years of diverse experience spanning operational leadership, revenue management, brand transitions, and corporate support across major hotel brands including Hilton, Marriott, and select service properties.In my current role, I partner with a collaborative team of directors—Operations, Sales & Marketing, and Revenue—to deliver seamless corporate support across 8 hotel properties in Texas (2 Best Westerns, 1 Hyatt Place, and 4 select-service Marriott brands). I’m responsible for:Leading project management, including pre-opening planning, brand conversion, and facility transitionsManaging brand compliance, ensuring alignment with corporate standards and best practicesOverseeing hotel openings, renovations, and operational readiness across multiple propertiesFacilitating transition processes from onboarding to full operational integrationWith a proven record of enhancing operational support effectiveness while maintaining brand integrity and elevating guest experience, I combine analytical insight with practical leadership. My strengths include:Multi-brand hotel support across various ownership structuresCross-functional collaboration and problem resolutionAdaptive leadership during openings and transitionsDeep domain knowledge in brand standards, operational readiness, and corporate governanceI\'m passionate about leveraging my diverse background—ranging from GM roles to revenue management—to drive sustainable growth, process optimization, and brand consistency.

Education

• Stephen F. Austin State University

  Hospitality, Hotel Management

  2006 — 2008

• Arkansas Tech University

  Hospitality, Hotel Management

  2004 — 2006

Skills

• Property Management Systems
• Sales
• Forecasting
• Onq
• Front Office
• Management
• Hotel Booking
• Yield Management
• Pre-Opening
• Tourism
• Opening Hotels
• Smerf
• Budgets
• Restaurants
• Catering
• Hospitality Management
• Rate Management
• Hospitality
• Training
• Customer Satisfaction
• Marketvision
• Revenue Analysis
• Extended Stay
• Delphi
• Meeting Planning
• Hospitality Industry
• Resorts
• Total Account Management
• Hotel Management
• Food & Beverage
• Customer Service
• Onq R%26i
• Fosse
• Hotels
• Profit Manager
• Rooms Division
• Crm
• Micros