Bennie Miller
Senior Desktop Support Technician @McGivney, Kluger, Clark & Intoccia, P.C.
Signup · Get unlimited contacts
WORK HISTORY
Senior Desktop Support Technician @McGivney, Kluger, Clark & Intoccia, P.C.
Florham Park, NJ, US
Assist internal employees with daily technical issues with printing, viruses, network connections, internet troubleshootingVendor assistance and problem solving for firm better future practices and budgetingBuild and install laptops, desktops, and tablets for daily useAccount creation and modifications for all users within the firmMobile device setup, troubleshooting, and processing for employees; software support for internal cloud software issuesNetwork troubleshooting and policy assistance for practice of Information Technology department• Document, track, and monitor escalated issues to ensure a timely resolution and effective communication to all parties involved.• Provide support to remote users throughout the Firm via phone, email, or other methods.• Act as the onsite representative for all technology initiatives in the Downtown NYC Office.• Assist management in proactively meeting the technology needs of the office by keeping IT management abreast of issues and activities.• Work closely with members of the IT team to ensure successful completion of technology projects throughout the Firm.• Provide updates to the Firms website and an ongoing web projects as needed.
EDUCATION
Florida Memorial University
Bachelor of Science, Computer Science
James J. Ferris High School
Diploma, Computers
ABOUT BENNIE MILLER
Bennie \"Bigg Ben\" Miller was born June 28 in Jersey City NJ. He first learned his passion for music in the 6th grade at the age of 10 when he put a plastic flute to his lips. After studying the different sounds of the flute, he was pondering other sounds that were out there. He next start exploring the saxophone at the age of 14. He became so good at the instruments, he composed two songs while maintaining a 3.8 GPA in high school. During the fours years in school, he join the marching band where he explore other instruments. He control his hands with the percussion & winds of soundly notes. Bigg Ben is known for playing the sax, trumpet, clarinet, flute, drums, & trombone. He has sang in the youth & mass choir at his church for 9 years and with the University\'s Gospel Choir for 3 years. Bigg Ben has met some of the great music talent as Fat Joe, Rick Ross, Flo Rida, Destiny\'s Child, Ray J, Benzino, Trick Daddy, DJ Khaled, and many more. Management experience with music and productions came as growth toward his passion to help others develop music for the people. Knowledge of studio and mastering music talent and direction for commercial use and adaption came as he grew with the artists in his life. Fulfillment knowledge of venue preparation and communication toward owners and promoters came with the 7 years experience as a local street promoter. Direction of control for creating a new marketing strategy for artist development and exposure. Creative writing and artistry for clientele assurance for the public. Image and artist control for media exposure and life changing alters has grew to an experience of life changing responsibilities and economic strengths. Specialties: He has special academic skills in C ++, Computer hardware/software, CPR certified, customer relations, email, media flash, HTML/XML, Windows compatible PC, java, Microsoft office 98/00/07, ms dos, networking, policy analysis, project development, repair, research, teaching, telephone skills, troubleshooting, visual basic, writing, & customer service. These skills will name a few that has broaden the horizon of a talented beast.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.