Bidyut Ghosh
Data Tech Solutions | Operations Leader | 12 Years | Scaled 95+ Member Teams | SLA, TAT, Revenue Growth | E-commerce & Services
- Role
- Manager M2 at Netscribes
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Bidyut Ghosh
I’m an Operations & Project Leader with 11+ years of experience across e-commerce operations, data services, and AI-driven process optimization. I specialize in building scalable systems, leading high-performing teams, and delivering measurable business impact through smarter workflows and automation.Across roles at Contexio and Netscribes, I’ve independently managed multi-account portfolios with up to 90+ headcounts and 25+ stakeholders-owning TAT, attrition, cost control, and margin performance. I’m known for turning complexity into clarity: designing RCA frameworks, guardrails, and AI-supported dashboards that improve visibility and reduce risk.Today, I focus on blending operations with AI-automating reporting, optimizing workflows, and creating high-impact brand content (images, videos, and learning assets) using modern AI tools. My strengths lie in team building, conflict resolution, and adapting quickly to new technologies to solve real business problems.I’m driven by continuous learning and creative problem-solving, and I enjoy partnering with cross-functional teams to build efficient, future-ready operations.
Experience
Manager M2
Feb 2026 — Present · Mumbai, IN
Education
Satyanarayan Academy
Mattric
1995 — 2006
Bundelkhand University
Bachelor of Commerce - BCom, Accounting and Business/Management
2008 — 2011
The University of Burdwan
Bachelor’s Degree, Business/Commerce, General
2008 — 2011
Skills
- Research
- Analysis
- Market Research
- Data Analysis
- Powerpoint
- Microsoft Excel
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