Bidyut Das
ServiceNow Developer at Infosys
- Role
- Servicenow Developer at Infosys
- Location
- Bhubaneshwar, OD, IN
- LinkedIn followers
- 500 followers
About Bidyut Das
I am an experienced ServiceNow developer with nearly 6 Years of experience in IT with 3.5 years of experience in ServiceNow Development.Primary tool and Skill: ServiceNow-ITSM, ITIL, Integrations, Service Portal, Service Catalogue, HTML/CSS, JavaScript, Ajax, jQuery, REST-API.SERVICENOW• Experience working under Agile software development and Scrum methodology in ServiceNow and Sprint activities.• Implementation, Customization and Maintenance of ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog in Service-Now. • Performing core configuration tasks including system UI policies, Business rules, Client scripts, ACLs, Email Notifications, Email scripts, UI actions, Scheduled jobs and SLAs.• Worked on Service Level Management to create and update SLA’s, OLA’s as per the business needs.• Hands-on experience with Glide Forms, Glide Record, Scratchpad, Glide AJAX, and Glide System.• Experience in Server Script (Business Rules/Script Include/Event process/Inbound email action/UI Actions/workflow activities).• Integrations of Service Now such as Web Services using REST messages to external web service providers and Import Set Web Services using Transform Maps.• Worked with Flow designer, creating custom actions and automating processes.• Experience in building service portal, portal pages and widgets.• Experience in designing, customizing and configuring Service Catalogue forms.• Worked on Update Sets Migration to move the update sets to higher environment.
Experience
Servicenow Developer
Sep 2022 — Present · Bhubaneswar, IN
Education
Dr.M.G.R University
Bachelor's degree, Electrical and Electronics Engineering
Odisha state board
12th, Science
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