Bidisha Sen

About Bidisha Sen

Driving business value, operational effectiveness, capability and growth enablement through the use of transformative technologies – AI / GenAI, Machine Learning, Data & Analytics, Digital, and Deep Learning / LLM – is my superpower.I currently serve in an AI Innovation Leader role as the Chief Data & Analytics Officer at Bayada Home Health Care. Previously, I served as a Consulting Practice Head at Tiger Analytics, as a Healthcare Product Startup CEO at Medewise, as an Analytics Delivery Executive at UST Global, as a Principal Consultant and Project Lead at Big 4 consulting firm PwC, and more.Throughout my 20+-year career advancing in leadership roles, I have focused on the Healthcare, Insurance, Banking, Wealth Management, and Financial Services verticals. I have a reputation as an entrepreneurial-minded leader who is committed to ensuring that technology and innovation functions establish themselves as trusted partners with the business.Executive Qualifications:20+ Years of Progressive Leadership in Technology & InnovationGlobal Cross-Functional Team Leadership of 150+MIT & Kellogg Executive Education Programs in AI & Digital TransformationColumbia Business School Executive Program in ManagementPost-Graduate Diploma in Business Analytics & Data ScienceBachelor’s in Electrical EngineeringRecognized Thought Leader, Author & Speaker for AI, Data & Digital Transformation

Experience

1. SVP Managing Partner, Ai Strategy

   Firstsource

   May 2025 — Present

   As Managing Partner - AI Strategy, I am responsible for building and scaling an enterprise AI-led transformation and growth engine aligned to Firstsource’s UnBPO strategy. My role is centered on:1. AI Product Strategy and Commercialization- Establishing AI Strategy as a core growth pillar, shifting delivery from cost-based BPM to value-based AI-enabled operating models2. Client and Business Impact - AI driven transformation initiatives to impact client engagement SLAs, revenue uplift, cost savings and customer experience. Building centralized AI transformation office forging strategic alliances with hyperscalers and niche solution providers to accelerate product delivery.

Education

• Indian Institute of Technology, Kharagpur

  Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

• Indian School of Business

  AMPBA (Post-Graduate Diploma in Business Analytics, Data Science and AI) , Business Analytics, Data Science & AI

• Columbia Business School

  Executive Program in Management, Organizational Leadership

• Kellogg Executive Education

  C-Suite Executive Program in AI & Digital Transformation, AI and Digital Transformation

Skills

• Agile Methodologies
• Team Building
• Software Project Management
• Business Development
• Management Consulting
• R
• Sas E-Miner
• Statistical Modeling
• Software Development
• Predictive Analytics
• Integration
• Recruitments
• Hadoop
• Agile Project Management
• Requirements Analysis
• Machine Learning
• Business Intelligence
• .net
• Business Analytics
• Pmp
• Strategy
• Text Mining
• Business Analysis
• Global Delivery
• Predictive Modeling
• Pre-Sales
• Logistic Regression
• Team Management
• Project Management
• Web Services
• Sdlc
• Big Data
• Analytics
• Sql
• Statistical Data Analysis