Bidisha Das

Agentic AI on Platform @Salesforce| Ex-Disney+Hotstar | MakeMyTrip | AutoRABIT |Open source contributer @shaka-player by Google.

Role
Salesforce
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Bidisha Das

Currently building Platform @ Salesforce, where I focus on Salesforce-native Agentic AI and Retrieval-Augmented Generation (RAG) — crafting intelligent, context-aware systems that elevate user workflows and strengthen platform intelligence. My work bridges applied AI and enterprise UX, bringing conversational, assistive experiences to complex configuration flows.Previously at Disney+ Hotstar, I was part of the Player Team focused on enhancing the global streaming experience through Progressive Web Applications and data-driven insights using Amplitude and Vanilla JavaScript. Our initiatives reduced player failure rates, improved caption synchronization across regions, and ensured a seamless viewing experience for millions of users.Grounded in a Computer Science foundation from St. Thomas’ College of Engineering, and shaped by my fintech engineering tenure at MakeMyTrip, I bring a blend of system-level thinking and design empathy. I’m driven by the challenge of building scalable, reliable, and user-centric solutions that translate complexity into clarity and delight.

Experience

  1. Salesforce

    Present

Education

  • St. Thomas' College of Engineering & Technology 122

    B.Tech, Computer Science

    2016 — 2020

  • St. Thomas' Church School

    ISC

  • Julien Day School - India

    ICSE

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Bidisha Das — Salesforce in Bengaluru, KA, IN | Unifers