Bibin Abraham
Retail Loyalty | Airline Loyalty | Travel & Lifestyle Loyalty | Business Analyst | Product Owner | PSM1 | Project Manager | eCommerce | Campaign Management | CRM | Ex- Epsilon, Capillary Tech
- Role
- Lead Consultant- Loyalty & Ecommerce, Domain Consulting Group at Infosys
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Bibin Abraham
Professional with more than 14 years of IT experience in Loyalty Programs, predominantly in Retail, Airline Travel & Hospitality verticals.Currently playing the role of a Project Manager for an airline Loyalty program revamp with responsibilities of Business Analyst and Scrum Master. I have hands-on experience in Loyalty Program implementations and operations, New Client onboarding Project Management, eCommerce website launch projects, CRM implementation, Business Analysis, Software QA, Product Owner role and Key Account Management.
Experience
Lead Consultant- Loyalty & Ecommerce, Domain Consulting Group
Oct 2024 — Present · Trivandrum, IN
Client Account: Kroger, USARole- Product OwnerDuration: Jul 2025 to present date.Key Responsibilities:• Hybrid responsibilities of an Offshore Project manager and Product Owner• Liaison between the offshore team and the onshore team, the offshore team and the client product manager, the offshore team and Infosys management.• Parallelly participating and responding to multiple incoming RFPs on behalf of Consumer Tech-Retail- Logistics Domain Consulting Group. Create POV decks that are majorly related to loyalty and eCommerce-Client Account: Ministry of Commerce, Kingdom of Saudi ArabiaRole- Project ManagerDuration: Oct 2024 to June 2025Key Responsibilities:• Client and stakeholder management: Understand business needs, communicate progress, and manage expectations to ensure client satisfaction.• Manage and mentor the offshore team, coordinating resources and activities.• Oversee the entire project lifecycle, ensuring all deliverables meet quality standards.• Travel to the client site in Riyadh, KSA, for Project Kick-offs and critical discussions.• Risk and issue management: Identify and mitigate project risks and escalate unresolved issues to senior management.• Team leadership and coordination: Foster a collaborative environment, manage team communication, and provide direction on project-level challenges.
Education
Christ University, Bangalore
Master of Business Administration (MBA), Lean Operations & Systems
2009 — 2011
College of Engineering, Adoor
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2005 — 2009
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.