Bibiana Sánchez
Project Manager | CSM Certified Scrum Master | Leadership | Product Manager | Strategic Marketing
- Role
- Sales and Retention for Business at Charter Communications
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Bibiana Sánchez
Results-oriented Telecommunications Engineer with 17 years of extensive technology…
Experience
Sales and Retention for Business
Jul 2024 — Present · Charlotte, NC, US
Actively and consistently support all efforts to simplify and enhance the customer experience. Responsible for skillfully retaining customers through positive customer relationship building. Responsible for creating developing long-term relationships with new and existing customers. Develops customer centric solutions and deliver recommendations to right size their business on product benefits.
Education
Universidad Santo Tomás
Telecommunications Engineer
Global knowledge
Certificación ITIL Foundation V3
2011
Certificación Auditor Interno ISO27001:2013
Certificación Auditor Interno ISO27001:2013
2015
Universidad de La Sabana
Diplomado Gerencia de Riesgo
2011
Universidad Externado de Colombia
Especialista en Gerencia y Tecnologías de la Información
2015
Universidad Externado de Colombia
Especialista en Gerencia y Tecnologías de la información
CESA - Colegio de Estudios Superiores de Administración
Especialización en Mercadeo Estratégico
2019 — 2020
Universidad Externado de Colombia
Especialización en Gerencia y Tecnologías de la Información
Global Knowledge
Certificación CISCO CCNA-1
2009
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