Bibha Patnaik

About Bibha Patnaik

Over 20 years of robust background in software engineering management, such as, prioritization, coordination, planning, and execution of customer focused strategic tech initiatives, establishing standards, implementing processes across diverse industries.• Strong collaboration skills with business and IT stakeholders, cross-functional teams to estimate development efforts, ROI, identify, and mitigate risks, and develop quarterly tactical priorities for iterative software deliveries and support organization\'s strategic roadmap.• Successful delivery of SaaS solutions includes educational technology (EdTech) services to over a million users, generating significant revenue and enhancing learning experiences in higher education / K-12; Facilities/Real Estate professionals on public and hybrid cloud infrastructure (AWS) within Java and.NET ecosystems.• Over 15 years of FinTech experience within Fortune 500 Financial Services industries, including Life Insurance and Annuities (Lincoln Financial Group), Auto and Property Insurance (Ally Bank/National General Insurance), Health and Benefit Administration (Aon Hewitt), and Retail Banking (American Express, National Caribbean Bank, Jamaica).• My proficiency in Agile methodologies and DevOps practices has been instrumental in leading diverse teams and managing multi-layered projects. With a strong grasp of continuous architecture and cloud infrastructure, I have fostered responsive CI/CD processes to meet and anticipate evolving customer needs. • A growth mindset servant leader adept at managing and mentoring, with experience in recruiting, developing, and leading remote, global teams (onshore and offshore) of software engineers. • Expertise in designing, developing, and delivering digital web and mobile mission-critical strategic solutions on distributed server platforms and cloud environments using innovative technology and relational databases.• Comprehensive experience in Systems Development Life Cycle (SDLC), Lean management philosophy, and both agile and waterfall methodologies.• Experience in using BI technology to analyze Key Performance Indicators (KPIs) to track team metrics and improve team productivity. • Identified OKR and tracked operational metrics to ensure SLAs are met. Recommended, and implemented process improvements that resulted in over 50% reduction in support issues during rush time.• Proven ability to tailor communication and presentations for multi-level stakeholders.• Extensive experience collaborating with Managed Service Providers.

Experience

1. Senior Software Engineering Manager

   TechnologyAdvice

   Feb 2025 — Present · US

   Owned the delivery of B2B technology platforms that connect tech buyers with providers, accelerating growth through targeted lead generation. Championed the adoption of LLM and GenAI technologies to deliver personalized customer engagement at scale.• Collaborated with Products to develop strategic roadmap aligning with business goals and implemented quarterly tactical plans.• Led agile teams build scalable, reliable, and maintainable systems to deliver B2B leads to external customers using Vue, Python and PHP/Laravel, while facilitating integration of workflow automation (N8N) to develop faster solutions.• Directed the delivery of products to identify high-potential leads shortly after company engagement and initiated personalized email outreach, resulting in approximately 1,800 leads generated within five weeks.• Implemented LLM-powered AI agents for Account Intelligence, generating $150K+ in business within a four-month pilot.• Enhanced Engineering/Product collaboration for roadmap visibility and engineering efficiency through Jira automation and improved processes.

Education

• NC State Poole College of Management

  Master of Business Administration - MBA

• National Institute of Technology, Rourkela, Odisha, India

  Master in Computer Application

• National Institute of Technology Rourkela

  Master in Computer Application

• NC State Poole College of Management

  Master of Business Administration , MBA

  2015 — 2018

Skills

• Data Warehousing
• Software Project Management
• Microsoft Sql Server
• Websphere
• Sdlc
• Agile Methodologies
• Requirements Gathering
• Web Services
• Java Enterprise Edition
• Enterprise Architecture
• Soa
• Business Analysis
• Sql
• Visio
• Asp.net
• Service-Oriented Architecture (Soa)
• Software Development Life Cycle (Sdlc)
• Oracle
• Requirements Analysis