Bibek Dey
Manager, Pmo @Pointr
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WORK HISTORY
Manager, Pmo @Pointr
Boston, MA, US
Lead global PMO and delivery operations for an enterprise SaaS platform supporting enterprise clients across multiple industries • Own end-to-end delivery of complex implementations, ensuring alignment between business objectives and execution • Manage a distributed delivery organization across multiple regions, driving performance, accountability, and team development • Established PMO governance frameworks, QA standards, and delivery playbooks to improve consistency and scalability • Serve as escalation point for complex programs involving SDK/API integrations, distributed systems, and hardware deployments • Partner with Growth, Product, and Engineering teams to translate pre-sales commitments into executable delivery strategies • Align delivery execution with business priorities and client expectations • Built reporting and operational dashboards to improve visibility and decision-making • Strengthen client relationships through delivery quality and consistent execution
EDUCATION
Northeastern University
Master of Science - MS, Project Management
Manav Rachna College Of Engineering
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
SKILLS
ABOUT BIBEK DEY
I’m an Enterprise Delivery and PMO leader focused on building scalable, high-performing delivery organizations for complex SaaS platforms.Over the past few years, I have led global delivery operations across 30+ enterprise clients spanning healthcare, workplace, retail, finance, and events, driving end-to-end implementations involving SDK integrations, distributed systems, and hardware-enabled solutions.My work sits at the intersection of business, product, and engineering, where I focus on translating commercial commitments into executable delivery strategies while ensuring predictability, quality, and scalability.Key areas I specialize in: • Scaling PMO and delivery operations across global teams • Leading high-risk escalations and complex enterprise implementations • Driving governance, QA frameworks, and execution discipline • Aligning pre-sales, product, and delivery for successful go-lives • Improving delivery efficiency, SLA adherence, and client outcomesI have consistently driven measurable improvements in delivery performance, including reductions in escalations, faster onboarding, and improved operational efficiency.What motivates me most is building systems, not just delivering projects, that enable teams to operate at scale while maintaining high quality and strong client trust.
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