Bianca Waldherr
Senior Director Operations
- Role
- Senior Director Operations, Digital at BIRKENSTOCK
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Bianca Waldherr
Operations leader with 18 years of experience driving strategy and building scalable infrastructures and teams across public companies and high-growth technology/e-commerce startups. Proven success overseeing the full spectrum of operations including warehousing and transportation, customer service, and backend technology while leading teams through rapid growth and ensuring cross-functional alignment. Known for translating strategy into execution and delivering sustainable results in fast-paced, high-pressure environments.
Experience
Senior Director Operations, Digital
Dec 2016 — Present · New York, NY, US
Lead end-to-end digital operations North America- Warehousing, transportation, and fulfillment- Omnichannel technology and backend systems (OMS, WMS, POS)- Customer support operations and systems- Payment and fraud strategy
Education
University of Potsdam
Economics/Business Administration
2003 — 2006
University of Wisconsin-Milwaukee
Master of Arts (M.A.), Economics
2006 — 2007
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