Bianca J.
Regulatory Compliance & Customer Success Leader | Pharma · SaaS
- Role
- Reporting Analyst at Basha Coleman Consulting
- Location
- Woodbridge, NJ, US
- LinkedIn followers
- 500 followers
About Bianca J.
Most compliance professionals understand the law. Most customer success professionals understand the client. Very few understand both.That gap is where I have spent the last 6+ years.With an MBA in Pharmaceutical Management (Fairleigh Dickinson) and a Master of Legal Studies in Pharmaceutical and Medical Device Law (Seton Hall Law), I bring legal rigor and business judgment to pharma, life sciences, and regulated SaaS environments.Across my career I have managed 15+ concurrent client engagements with contract values exceeding $100K, delivered 25+ compliance assessments to executive leadership, reduced deliverable timelines by 35%, and supported 500+ pharmaceutical and medical device organizations across all 50 states.I work cross-functionally with legal, product, and engineering teams to turn complex regulatory requirements into scalable workflows that drive client outcomes and operational efficiency.If your team needs someone who can bridge regulatory expertise and client experience, let\'s talk.
Experience
Reporting Analyst
Aug 2025 — Present
Produced 10+ monthly and quarterly performance reports, delivering actionable insights aligned to customer KPIs and ensuring 100% on-time delivery in accordance with client agreements• Analyzed and synthesized data from multiple platforms (Google Analytics, Search Console, Ahrefs) into client-facing insights used to inform strategy, optimize outcomes, and support ongoing customer success
Education
Fairleigh Dickinson University
Master of Business Administration (MBA), Pharmaceutical Management
Fairleigh Dickinson University
Bachelor of Science (B.S.), Business Management
Seton Hall University School of Law
Master of Legal Studies, Pharmaceutical and Medical Device Law and Compliance
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