Bianca Phillips

Experience

1. Services Sales and Contracts Director

   Atr

   Aug 2022 — Present

   In charge of developing sale of services (GMA, Upgrades, Training, Repairs, D2D, CAMO, etc). It includes promoting support services for the customer portfolio and leading the offer preparation process and business negotiations until the order and/or contracts are finalized. Act as key account manager for all customers located in North, South America and the Caribbean. Animate all commercial activities, orchestrating sales planning and actions from other contributors to the sales objectives (spares, CSDs, business units representatives). Develop the strategic plan and execute actions to hit / exceed annual sales targets. Negotiate contract/legal terms with the customers with the relevant support functions. Draft contract documents, ensure \"post-contract review\"-type support and present the signed contracts to the departments in charge of service management and administration. Coordinate the activities of other departments involved, such as Legal, Purchasing, Support, Spare Parts and Logistics, in order to ensure that the business objectives specific to each contract are met. Contribute to the definition of new services and their associated price strategies. Build and maintain a long-lasting relationship with the customers.

Education

• University of Edinburgh Online Learning

  Certificate, Introduction to Marketing - Tools to set enterprises apart

• IUTIRLA

  Bachelor's degree, Graphic Design

• Harvard Business School Online

  Certificate, Entrepreneurship in Emerging Economies