Bianca Goodwin

About Bianca Goodwin

With over 21 years of experience spanning Payroll, Accounting, and Human Resources, I…

Experience

1. Benefits Coordinator

   PuzzleHR

   Jun 2023 — Present

   The Puzzle HR Managed Benefits service is the ultimate solution for any business looking to streamline its benefits administration process. Our service provides your benefits team with the support they need to manage all aspects of employee benefits, from enrollments to terminations and everything in between. Our comprehensive offering includes eligibility tracking, EDI feed integration with payroll and HCM systems, and monthly plan audits to ensure compliance and cost control. With Puzzle HR, you’ll benefit from our expertise in handling all your benefits-related needs, freeing up your team to focus on other important tasks. We take care of employee new hire enrollments, manage qualifying life events, and terminate employees from plans with ease. Our team also provides EDI feed troubleshooting and vendor resolution support, ensuring smooth operation and maximizing benefits for your employees. And with open enrollment services (available for those who sign up 60 days prior to renewal), you’ll have everything you need to ensure your benefits program runs smoothly.\\\\n\\\\n Responsible for informing employees about the nature of benefit plans and any changes that happen to the structure of those benefits.\\\\n\\\\n Prepare audit reports and relevant supporting documentation to present findings on operational deficiencies.\\\\n\\\\n Act as an advisor to executive leadership and recommend risk aversion.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Northern Kentucky University

  Criminal Justice, Pre-Law, and Paralegal

  2000 — 2002

• American Payroll Association

  Certification , Paytrain Certification

  2012 — 2012