Bianca Barath
The AI-powered post-purchase superplatform for eCommerce that boosts revenue by 12%, recovers up to 20% shipping costs, and reduces support inquiries by 72%.
- Role
- Head of Growth at LateShipment.com
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Bianca Barath
I help eCommerce retailers transform siloed post-purchase ops into their #1 profit…
Experience
Head of Growth
Jan 2009 — Present · Orlando, FL, US
I work alongside the leadership team to help define go-to-market strategy; drive new business through sales and marketing, besides overseeing customer success.At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying heavily for shipping, have very little control over their shipping carriers\' service quality and strive to fix that power imbalance. Our groundbreaking Delivery Experience Management solution helps businesses create memorable post-purchase customer experiences with tools to improve visibility and customer engagement post-purchase.Our Automated Shipping Refunds solution helps businesses bring better performance accountability to shipping carrier services and recover millions of dollars in refund claims.Based in Orlando, Florida, we at LateShipment.com have tracked over 100 million packages from over 50 shipping carriers globally, helping top brands worldwide optimize their fulfilment operations.
Skills
- Ups Shipping
- International Logistics
- Marketing Strategy
- Business Development
- Team Building
- Marketing
- Logistics
- Inventory Management
- Customer Service
- Supply Chain Management
- E-Commerce
- Management
- Operations Management
- Sales Management
- Transportation
- Negotiation
- Shipping
- Logistics Management
- Account Management
- Shipping Systems
- Supply Chain
- Business Strategy
- Strategic Planning
- New Business Development
- Transportation Management
- Auditing
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