Bhuvani Thiyagarajan
Project Manager @Silicon Technix Ltd
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WORK HISTORY
Project Manager @Silicon Technix Ltd
The roles and responsibilities of my job includes1. Coordination between internal departments2. Create Milestones and Tasks.3. Keeping projects on track4. Research and Development5. Managing meetings6. Managing client data7. Work closely with colleagues to administer procurement and system implementation projects.8. Provide up to date reports on key projects and chase on outstanding requirements.9. Escalate or forward issues to specialist technical or procurement functions, setting priority and required resolution times.10. Keep a regular check on client KPIs to ensure client and supplier issues are highlighted and resolved proactively.11. Record and classify incoming calls, queries and system issues using the Helpdesk system.12. Assisting customer and system support services manager in 1st stage testing of all system developments and enhancements.13. To hold and present online meetings on key system projects and issues.14. To create and maintain good working relationships with clients and colleagues and relevant external contacts.15. To monitor and instigate remedial action on any inconsistencies, inaccuracies or general issues with the data feeding the company’s systems.16. To continually assess the benefit of systems and processes and suggest improvements where required.
EDUCATION
Coventry University London
Master's degree
M.KUMARASAMY COLLEGE OF ENGINEERING
Bachelor of Engineering - BE
ABOUT BHUVANI THIYAGARAJAN
Have a long-standing background of 8+ years in the IT industry and possess a commitment to delivering customer service excellence and ensuring customer satisfaction by developing a Front-end Hybrid application. Acted as an excellent agile team worker and a mentor to junior colleagues when working with Tata Consultancy Services. Confident in leading and managing a team from different cultures with advanced professional approaches, actively working as a Project Manager for an organization.
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