Bhuvan Reddy
Product @ Goldman Sachs | Cornell MBA | IIT Madras
- Role
- Vice President at Goldman Sachs
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Vice President
Dec 2024 — Present · Wilmington, DE, US
Own the transactions product of Apple Card, a rapidly expanding credit card in US with over 15 M card holders.Drove key initiatives by collaborating with external partners (Apple Pay, Mastercard) and internal teams (Fraud, Disputes, Agents) to enhance the customer experience, mitigate fraud, and increase profitability.Introduced transaction search by merchant name for internal agents, lowering cx contact time and operational costs by $XM. Collaborated with Eng. to reconcile 2.1 billion yearly transactions between GS and issuing processor, ensuring L&C adherence. Defined and presented the strategic roadmap for FY 2025 and 2026, aligning my manager and MD on proposed initiatives. Introduced pending refund notifications on Apple Wallet, enhancing clarity and reducing dispute rate for 30M refunds annually.
Education
Cornell Johnson Graduate School of Management
Master of Business Administration - MBA
Indian Institute of Technology, Madras
Bachelor of Technology - BTech
2014 — 2018
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