Bhushan Mutha

About Bhushan Mutha

Payments operations and fintech specialist with over 17 years of diverse experience…

Experience

1. Sr Manager - Bsg

   Axis Bank

   May 2023 — Present · Mumbai, IN

   Lead and collaborate with internal teams, developers, and external stakeholders to define project requirements, establish acceptance criteria, and ensure adherence to project timelines.• Handle operational initiatives across Merchant acquiring, UPI, and Card transactions, optimizing backend systems for high-volume transaction environments.• Spearheaded the development and successful implementation of a comprehensive Merchant Settlement System (Maps), improving the payment processing lifecycle, increasing reconciliation accuracy, and reducing manual intervention.• Ensured compliance with RBI and PCI-DSS mandates through process audits, documentation, and implementation of secure workflows.• Produced detailed functional specifications, process flow diagrams, and user manuals, ensuring alignment with stakeholder expectations and technical capabilities.• Actively utilized JIRA to track project progress, manage deliverables, and keep stakeholders informed of status updates, ensuring smooth communication throughout the project lifecycle.• Monitored KPIs including transaction success rates and operational SLAs, using dashboards for real-time tracking and escalation.

Education

• CHM College

  B.M.S

  2003 — 2006

• ICFAI University

  Diploma

  2008 — 2009

• IITC

  DIPLOMA; Mumbai

  2007 — 2007

Skills

• Management
• Financial Analysis
• Mis
• Payments
• E-Commerce
• Performance Appraisal
• Accounting
• Vendor Management
• Quality Assurance
• Uat Coordination
• Online Fraud
• Airlines
• Credit Card Fraud
• Performance Management
• Project Management
• Microsoft Excel
• Analysis
• Revenue Analysis
• Training
• Finance
• Operations Management
• Credit Cards
• Accounts Receivable
• User Acceptance Testing
• Banking
• Team Management
• Management Information Systems (Mis)