Bhupinder Kumar

About Bhupinder Kumar

More than 11.7 years of solid background in Wealth management, BFSI, Anti-Fraud & KYC, Credit Programs, Business Analysis, Client Service & Operations, Training & Development. I am a result oriented and highly accomplished Investment Banking, Finance & Operations & Wealth Management Professional. I am a challenge driven leader leveraging strong business acumen to transform complex problems into focused and organized solutions. Well, established at creating valuable network, engaging interpersonal skills to build and maintain partnership at all levels across organizations. Analytical, equipped with in-depth working knowledge to take initiatives that drives result demonstrating creativity, flexibility and ability to adapt to changing environment. I am holding excellence in business analysis, requirement gathering, business development, employing best business practices that improve efficiency, reducing operating costs whilst increasing productivity within budget and set time. My Key Strength- 1) Responsible for monitoring & reporting AWM business which includes key business metrics like Banking, money movement, AML, KYC, ACH & WIRE and financial plans. 2) Providing hands-on development of risk models involving market, credit & operational risk and assuring controls are operating effectively, and providing research & analytical support. 3) Successfully building a very strong & robust department, penetrating and retaining the client base by focusing on wealth and asset products. 4) Ensuring high levels of customer service adhering to organization standards and being in-line with compliance and integrity at all times. 5) Liaising with managers and training new employees at all levels to identify and assess training & development needs. 6) Tracking key performance indicators (KPIs) for Anti-fraud detection & risk. 7) Meeting agreed Service Level Agreements (SLA) on TAT & accuracy. My functional expertise includes managing stakeholders (business, clients, advisors & internal teams) by informing them on future scenarios, maintaining key relations with HNI clients by acquiring feedback on issues, and creating change requests; proficient in calculation of shrinkage & attrition and performing internal quality audit, PC and RCA. Furthermore, I make a priority of studying the latest industry trends and best practices, ensuring that my team and I are bringing the most current standards. I am a very organized person by nature and can stay calm when working under pressure. I have the zest to identify areas and drive projects to maximise profitability.

Experience

1. Team Manager (Lead) Operations Fcc

   Capgemini

   Mar 2025 — Present · Noida, IN

Education

• IIPM New delhi

  Master of Business Administration - MBA

  2011 — 2013

• Himachal Pradesh University

  B.com

  2008 — 2011