Bhupal Lambodhar

About Bhupal Lambodhar

With over 18 years of experience in software engineering and solution architecture, I serve as a Senior Staff Solution Architect at ServiceNow, where I design and deliver enterprise-grade platforms that transform business operations and customer engagement. I lead cross-functional teams architecting scalable, AI-driven solutions across ServiceNow\'s UX Framework, Conversational Platform, Agent Workspaces, and AI Studio. My work directly shapes how enterprises adopt intelligent automation and streamline workflows in Finance and Supply Chain operations, bridging technology strategy with measurable business impact through modern UI/UX frameworks, platform engineering, and metadata-driven architectures.As an inventor on multiple U.S. patents including Guide Tour Builder, UX Framework, and Next Experience UI Framework components, I consistently bridge cutting-edge research with real-world enterprise applications. I\'ve built and deployed AI solutions on AWS SageMaker and Azure AI platforms, backed by advanced credentials including an MS in Applied Artificial Intelligence from USD, MIT Applied Data Science certification, and Generative AI certification. I\'m passionate about transforming complex technical challenges into elegant, user-centric solutions that deliver measurable business impact, making AI accessible and practical for enterprise teams while building platforms that scale with tomorrow\'s needs. Always open to connecting with fellow innovators and technical leaders passionate about the intersection of AI and enterprise technology.

Experience

1. Senior Staff Software Engineer

   ServiceNow

   Aug 2021 — Present · San Diego, CA, US

Education

• MIT Professional Education

  Applied Data Science Program

• University of San Diego

  Master of Science - Applied Artificial Intelligence, Applied Artificial Intelligence

• Great Learning

  Generative AI for Natural Language Processing Program, Courses: LLM Foundations for Generative AI, LLM Science and Engineering for Generative AI

• Vellore Institute of Technology

  Master of Computer Applications - MCA, Computer Science

  2004 — 2007

Skills

• Tomcat
• Spring Framework
• Web Applications
• Sql
• Hibernate
• Html5
• Agile Methodologies
• Mysql
• Pl/Sql
• Java
• Web Services
• Struts
• Java Enterprise Edition
• Apex 4.0
• Jms
• Angularjs
• Xml
• Javascript
• J2ee
• Db2
• Software Development
• Ant
• Oracle Pl/Sql Development
• Servicenow
• Oracle
• Requirements Analysis
• Spring
• Junit