Bhunesh R

About Bhunesh R

At Vodafone, my role as Tools & Monitoring Lead centers around deploying and maintaining robust monitoring solutions. With expertise in AppDynamics and Dynatrace, I\'ve been instrumental in enhancing the health and performance of large-scale monitoring infrastructures. My credentials, including ITIL and Azure certifications, complement my hands-on experience in the field, ensuring high standards of technical support and cloud automation practices.The organization benefits from my ability to configure and troubleshoot complex monitoring environments, as well as my skill in creating insightful operational reports and dashboards. My mission is to empower teams with effective application performance monitoring, enabling optimal functionality and reliability for critical business applications.

Experience

1. Observability & Monitoring Lead

   Vodafone

   Aug 2020 — Present · Pune, IN

   Implemented and maintained Zabbix for infrastructure monitoring, including custom templates, triggers, dashboards, and alerting mechanisms for Linux servers, applications, and network devices.Automated Zabbix agent deployment and configuration using Ansible/Shell scripts, improving scalability and consistency across environments.Integrated Zabbix with email, Slack, and webhook-based alerting systems, and utilized the Zabbix API for custom reporting and third-party tool integration.Deployed and configured AppDynamics for end-to-end application performance monitoring (APM), enabling deep visibility into Java/.NET applications and reducing MTTR.Implemented Dynatrace OneAgent across hybrid environments to monitor real-time application health, user experience, and infrastructure metrics.Created unified dashboards and reports in Zabbix, AppDynamics, and Dynatrace to support proactive monitoring and executive-level visibility.Automated alerting workflows using Zabbix actions, AppDynamics health rules, and Dynatrace problem notifications, integrated with Slack, PagerDuty, and email.Conducted performance tuning and root cause analysis using historical data and AI-powered insights from Dynatrace and AppDynamics.

Education

• ISBM

  Master of Business Administration (MBA), IT

  2006 — 2008

• Jetking Infotrain Limited

  Windows /Linux /Networking Administrations

Skills

• Troubleshooting
• IT Service Management
• System Administration
• Team Management
• Windows
• System Deployment
• Servers
• Itil
• Networking
• Infrastructure
• Technical Support
• Incident Management
• Operating Systems
• IT Operations
• Microsoft Exchange
• Customer Relationship Management (Crm)
• Management
• Vendor Management
• Bmc Tools
• Windows Xp
• Appmon
• IT Management
• Active Directory
• Dhcp
• Windows Server
• Software Installation
• Dns
• Integration