Bhumika Bhatia
Multi-Passionate Professional | Event Business Owner | Airbnb host | Travel Industry @Agoda
- Role
- Currently Agoda Traveler at Heart at Agoda
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Bhumika Bhatia
With over 5 years of experience across customer service, event management, and hospitality, I’ve developed a diverse skill set. My career includes roles at Teleperformance and Concentrix, as well as entrepreneurship in event management and Airbnb hosting. Teleperformance & Concentrix In these roles, I honed my skills in customer service, handling inbound calls, chat, email, and phone support. I consistently met performance goals and received customer appreciation, while managing multiple channels efficiently. Event Management Business Owner As an event management business owner, I specialize in planning, budgeting, vendor relations, and execution, delivering high-quality, tailored events. My attention to detail and ability to lead teams ensures successful outcomes for clients. Airbnb Business Owner Managing an Airbnb business has refined my skills in guest relations and property management, focusing on delivering excellent guest experiences and maintaining high satisfaction rates. Key Skills • Customer Service & Sales • Event Planning & Management • Vendor & Client Relations • Budgeting & Financial Oversight • Leadership & Team Management Achievements • Exceeded customer service metrics at Teleperformance and Concentrix. • Successfully managed high-profile events and grew a reputable business. • Maintained high guest satisfaction in the hospitality sector.
Experience
Currently Agoda Traveler at Heart
Apr 2025 — Present · Gurugram, IN
Working with Agoda these days—excited to be part of a team that’s helping people explore the world.
Education
SNS Public school
10th Standard
2016 — 2017
Phoenix east aviation
Commercial Pilot
2021 — 2025
SBS SR SECONDARY SCHOOL
12th Pass
Amity University
Bachelor of computer science
2019 — 2023
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