Bruce Huffman
Director of Member Engagement @TENNESSEE MENTAL HEALTH CONSUMERS' ASSOCIATION, INC.TENNESSEE
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WORK HISTORY
Director of Member Engagement @TENNESSEE MENTAL HEALTH CONSUMERS' ASSOCIATION, INC.TENNESSEE
Lead the development and implementation of member engagement strategies to enhance the overall experience and satisfaction of program participants- Collaborate with program leaders and stakeholders to design and deliver innovative programs and initiatives that promote recovery and well-being- Provide leadership and guidance to a team of member engagement specialists, ensuring the delivery of high-quality services and support to program members- Establish and maintain strong relationships with community partners, mental health organizations, and other stakeholders to foster collaboration and maximize resources- Conduct regular assessments and evaluations to measure the effectiveness of member engagement initiatives and make data-driven recommendations for improvement- Plan and coordinate community outreach events, workshops, and educational sessions to raise awareness about mental health and substance use recovery and promote the agency\'s services- Advocate for the needs and rights of program members at the local, state, and national levels, actively participating in relevant policy discussions and initiatives- Stay updated on industry trends, best practices, and emerging research in peer support, mental health, and substance use recovery to inform program development and enhance member engagement strategies.
ABOUT BRUCE HUFFMAN
As Director of Member Engagement at the Tennessee Mental Health Consumers\' Association (TMHCA), I bring over 6 years of progressive leadership experience in the organization. I focus on developing and implementing member engagement strategies, collaborating with program leaders, and providing guidance to a committed team of specialists. My work is rooted in fostering recovery and well-being for individuals navigating mental health challenges, with a strong emphasis on community partnerships and innovation in program delivery. With expertise in leadership, mentoring, and project planning, I am dedicated to empowering teams and enhancing service quality. My commitment to diversity, inclusion, and community outreach is central to my approach and aligns with my mission to support underserved populations. As a Certified Peer Recovery Specialist, I aim to build meaningful relationships and create impactful programs that promote recovery, resilience, and a sense of community.
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