Benjamin Huet
Ux Researcher - Design and Research Operations and Strategy @Dell Technologies
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WORK HISTORY
Ux Researcher - Design and Research Operations and Strategy @Dell Technologies
US
Led the implementation of a mixed-methods UX research approach, enhanced by thematic analysis, to directly shape the development of tools supporting Dell\'s global design ecosystem. Partnered with a cross-functional product team to deliver a flagship product that attracts monthly visits from 300+ designers. Worked closely with business leaders to design and launch an enabling framework that standardized processes and accelerated key initiatives.Developed and delivered compelling narratives and presentations to communicate research insights, gaining strong stakeholder alignment. Initiated and managed quarterly employee sentiment surveys, analyzing results and visualizing key trends via Power BI to inform leadership decision-making. Pioneered a modern UX-focused onboarding program and provided mentorship to early-career interns.Collaborated with ResearchOps and enterprise stakeholders to establish a UX Research enablement program, including training content development. Created and maintained a centralized research repository to improve efficiency, reduce redundancy, and foster consistent best practices across teams.
EDUCATION
Michigan State University
Master's degree
Michigan State University - Eli Broad College of Business
Bachelor of Arts - BA, Accounting
SKILLS
ABOUT BENJAMIN HUET
Strategic Systems Thinking: Applying a holistic perspective to understand the…
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