Ben Townend

Senior Product Manager @The Access Group

GB

Leading two cross-functional teams in Kuala Lumpur, collaborating across time zones with peers in the UK and New Zealand, delivering at pace through the deliberate application of AI across product strategy, workflows, and decision-making.My role has evolved from traditional product management into something closer to applied AI leadership, identifying where frontier tools create real leverage, embedding them into how my teams operate, and raising the bar on what ‘fast’ looks like.What this looks like in practice:• Championing AI-native ways of working across product discovery, delivery, and stakeholder communication• Guiding my teams to move faster without sacrificing quality or strategic alignment• Translating emerging AI capabilities into concrete product bets and operational advantages• Operating across cultures and time zones, maintaining alignment with global colleagues and stakeholdersI believe the PMs who thrive in the next decade won’t just manage products, they’ll know how to multiply their team’s output through intelligent systems. That’s the work I’m doing now.

Birmingham City University

Bachelor of Science - BSc, Computing