Bhranti Desai
Looking for Opportunities into the World of Work
- Role
- Senior Associate at upGrad
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Bhranti Desai
Execution-focused Business Operations and Project professional with proven experience in…
Experience
Senior Associate
Apr 2024 — Present · Mumbai, IN
Provide support via phone, email, and chat, resolving inquiries, requests, and technical issues promptly.Collect and document customer feedback to inform product and service improvements.Manage account-related inquiries, including billing and enrolment support.Collaborated with cross-functional teams to enhance client experience.
Education
M.K.E.S College of Law
Bachelor's in Law, Law
2016 — 2019
Nagindas Khandwala College
Bachelor of Commerce, Business/Commerce, General
Alliance Française De Bombay
Lingual French, French Language and Literature
2012 — 2016
upGrad.com
Advance Certificate Program in Data Science, Data Processing
Syracuse University
Master of Laws - LLM, Law
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