Bhoomi Khatri

Cross-Functional Business Strategist | Ops-Driven, Data-Literate, CX-Focused | Product • Strategy • Business Analyst

Role
Client Experience & Ops Strategy Lead at Grover Audio Visual Services
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Bhoomi Khatri

I work at the intersection of program management, strategy, and analytics, with…

Experience

  1. Client Experience & Ops Strategy Lead

    Grover Audio Visual Services

    Aug 2024 — Present · New Delhi, IN

    Key Responsibilities & Impact:Venue & Technical Feasibility: Conduct on-site evaluations for multiple venues daily, performing technical assessments and creating layout plans to ensure infrastructure readiness (power, signal flow, equipment mapping, accessibility)Solution Planning & Budgeting: Translate client briefs into structured requirement lists; negotiate with vendors, estimate costs, build budgets in Excel, and secure approvals through clear documentation and stakeholder communicationCross-Functional Coordination: Align internal teams (tech, fabrication, logistics, content) and external vendors on deliverables, staffing, timelines, and compliance for 365-day operationsLogistics & Workforce Management: Plan and schedule AV gear movement, warehouse pulls, and employee deputation across 10–15 simultaneous venues, ensuring accurate distribution and real-time coordinationProcess Optimization: Implemented system-level improvements to reduce setup and teardown cycles, improving resource allocation and reducing operational cost by 20%Post-Delivery Workflow: Oversee dismantling, asset recovery, quality assurance, and readiness for next deployment — with emphasis on continuity, minimal downtime, and feedback trackingReporting & Analysis: Maintain project tracking, cost reports, and vendor logs for operational review and business performance analysis

Education

  • St Anselms North City School

    high school, Biology/Biological Sciences, General

  • Indian Institute of Technology, Delhi

    CEP EPAPM, Product management

  • Mumbai University

    Bachelor's in science, Molecular Genetics

    2021 — 2026

  • St Anselms North City School

    senior secondary school, Biology, General

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Bhoomi Khatri — Client Experience & Ops Strategy Lead at Grover Audio Visual Services in New Delhi, DL, IN | Unifers