Bhoomi Dodia
Customer Experience Executive with 3 Years in Customer Retention,Client Support,Customer Engagement,Customer Management,Customer Acquisition,customer support,email support,chat process,Customer Experience Executive.
- Role
- Customer Experience Executive at Telebu Communications
- Location
- Indore, IN
- LinkedIn followers
- 500 followers
About Bhoomi Dodia
I am a proactive and achievement-oriented professional with over 3 years of experience in…
Experience
Customer Experience Executive
Jan 2022 — Present · Hyderabad, IN
Coordinating with the Technical and Sales Departments to resolve customer issues effectively- Compiling reports on clients facing product issues and assisting them in increasing revenue- Dealing with client accounts post-sales deal closure- Engaging in direct communication with operators- Interacting with clients via phone calls, video conferencing, emails, and chats- Validating queries from the Business Development Team
Education
Govt.girls college ratlam
Bcom, Mba
2013 — 2015
Prestige Institute of Management & Research
Master of Business Administration - MBA, Finance
St. Joseph Convent Sr.sec.school
Bachelor of Commerce (B.Com.), management of business administration
2016 — 2016
Skills
- Finance
- Accounting
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