Bhavya Bhatnagar
TECHNOLOGY LEADERSHIP | IT OPERATIONS | IT SERVICE MANAGEMENT | PROCESS/DATA/DIGITAL/OPERATIONAL EXCELLENCE | DIGITAL TRANSFORMATION | DIGITAL WORKPLACE OPERATIONS
- Role
- Digital Workplace Operations at Novartis
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Bhavya Bhatnagar
An Accomplished technology leader with over 20 years\' experience in IT Operations across…
Experience
Digital Workplace Operations
May 2023 — Present
Education
Indian School of Business
Certificate in Leadership in AI
Kendriya Vidyalaya
10+2
1986 — 1999
Savitribai Phule Pune University
BE
2000 — 2004
Indian School of Business
Digital Transformation
Skills
- Project Management
- Process Excellence
- Incident Management
- Offshoring
- People Management
- Vendor Management
- Performance Management
- Crm
- Itil
- Quality Management
- Service Delivery Management
- Process Management
- Information Technology
- Project Portfolio Management
- IT Service Management
- Business Transformation
- Outsourcing
- Customer Satisfaction
- Process Improvement
- Problem Solving
- Itil V3 Foundations Certified
- Operations Management
- IT Management
- Pre-Sales
- Analysis
- Six Sigma
- Team Management
- Business Process
- Business Process Re-Engineering
- Management
- Resource Management
- Re-Engineering
- IT Operations
- Sla
- Itil Certified
- Business Process Management
- Transition Management
- Pmo
- Operational Excellence
- Pmp
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