Bhavya
Customer Support Ii @Lam Research
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WORK HISTORY
Customer Support Ii @Lam Research
Bengaluru, IN
Creating QuotationSales order creation (Critical and Noncritical) of different order types. Coordination withExpedite team/Warehouse for timely delivery of parts to the customers. Responsible for ontime delivery of parts to the customers. Consignment creation for customers in SAP and working closely with inventory for the stockreplenishments Creation of Return Material Authorization request for exchange and upgrade order.Deployment of RMA in SAP with the correct details. Creation of service order to meet customer requirement on Warranty, Contract Service,Installation, and maintenance projectsCreation of DNs, Goods movement, PGI and working as an interface between Warehouse andregional counterpart. Sending Shipping instructions to the depots respecting the demand criticality and stockavailability. Sending Delivery reports, Billing Block Reports, Loaner reports to business head with the helpof Power BI
EDUCATION
Field Marshal K.M. Cariappa College, Madikeri
Bachelor's degree
ABOUT BHAVYA
Experienced Customer support specialist holding 4.9 years of experience with a…
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