Bhavna Ahuja
An adroit and affable ITIL Certified professional with prominent experience as Configuration Manager
- Role
- Asset Manager and Configuration Manager at Wipro
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Bhavna Ahuja
Growth is the underlined passion that drives my profession. I am ITIL certified professional with 8+ years of experience in IT industry by managing & delivering latest technology product and services consistently over achieving targets, higher performance benchmarks, also process improvement measures and also SIAM Certified and Service Now consultant.My job as manager allows me to do variety of things. Throughout my career, I have focused on ITIL implementation for service management. Excelled in ITIL, methods, processes, strategic technology infrastructure planning, and developing cost-effective solutions to meet customer business requirements.I possess demonstrated excellence in managing the delivery of IT services & operations that focused on the people, process, technology, also information perspectives of providing business solutions includes all aspects of ITSM best practices and methods from analysis, architecture & design, planning, implementation, and support.
Experience
Asset Manager and Configuration Manager
Nov 2021 — Present · Pune, IN
Education
NIIT
GNIIT - Software Enginneering, Software Enginneering
2007 — 2010
Symbiosis Center For Information Technology
Executive MBA (IT), Information Technology
2013 — 2016
St.Mira's College For Girls
Bachelor of Commerce (B.Com.), Costing
2007 — 2010
Skills
- IT Operations
- IT Service Management
- Problem Management
- Change Management
- Business Process
- Asset Management
- Service Delivery
- Technical Support
- IT Services
- Sacm
- Support
- IT Strategy
- Service Management
- IT Asset Management
- Availability Management
- Sla
- Itil Certified
- Configuration Management
- Service Management Centre
- Managed Services
- Reporting
- Incident Management
- Cmdb
- Team Management
- IT Management
- Itil
- Management
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