Bhavna Singh
Service Delivery Specialist l Certified Scrum Master
- Role
- Service Delivery Specialist at Artech L.L.C.
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Bhavna Singh
Detail-oriented and results-driven staffing and operations professional with over 10…
Experience
Service Delivery Specialist
Dec 2021 — Present · Dallas-Fort Worth, TX, US
Coordinated closely with Managed Service Providers (MSPs) to streamline staffing operations and ensure compliance with client-specific protocols.Ensured timely and accurate updates within the VMS to maintain transparency and meet client Service Level Agreements (SLAs).Acted as a liaison between recruiting teams, MSP representatives, and client stakeholders to facilitate seamless communication and alignment on hiring goals.Interpreted and implemented client guidelines as outlined in the VMS, ensuring adherence to rate cards, job descriptions, and compliance requirements.
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